eCommerce · use case

Your store's smartest seller — talks like a person, reads your catalog like a database.

Recommend products from live inventory, answer shipping and return questions, recover abandoned carts, and resolve order issues — all without writing a single rule.

Text Chatbot Voice Chatbot AI Calling Agent
// the problem

Common headaches in ecommerce.

Cart abandonment is brutal

70% of carts are abandoned. Most shoppers leave with unanswered questions.

Returns & refunds spam inbox

Repetitive emails about returns drown your support team.

Shoppers want a real conversation

Static FAQ pages never beat a real-time, contextual reply.

// what your agent will do

A purpose-built ecommerce agent, ready in minutes.

Recommend products

Search your live catalog by intent ("a waterproof hiking jacket under $150") and reply with images, prices and links.

Track orders

Looks up an order by email or number and replies with carrier, ETA and tracking URL.

Returns & refunds

Issues RMA numbers, prints return labels and explains your policy in the customer's language.

Shipping & delivery

Country-aware shipping costs and ETAs read live from your store config.

Promo & checkout help

Applies valid coupons, explains payment options and walks shoppers to checkout.

Abandoned-cart recovery

Triggers a friendly nudge over chat, voice or email when a cart is left behind.

// real-world example

See it in action.

Trained on your knowledge base, the agent answers in your customer's language, follows your policies, and hands off to a human when it should. This is what an actual ecommerce chat looks like.

  • Live Shopify / WooCommerce / Magento / BigCommerce catalog
  • Order, customer & shipping APIs
  • Returns and refund policy pages
  • Promo & coupon database
live agent · eCommerce
trained on your KB
C
I need a gift for my dad — he likes camping and reading. Budget around $80.
Two great picks: ① 'TrailBook' camping journal — $42, in stock. ② 'NightOwl' clip-on book light, USB-C — $29. Combined $71. Want me to add both to your cart?
C
Where's my order EC-77291?
Shipped on Tue 19 Feb via DHL. Currently in transit through Frankfurt. Estimated delivery: Mon 26 Feb. Tracking: dhl.com/track/EC-77291
C
Can I return the boots in size 11?
Yes — within 30 days of delivery. I've generated return RMA #RM-3382 and emailed you a prepaid label. Refund of $129.00 will hit your card 3–5 days after we receive them.
+22%
Conversion lift on chat-engaged sessions
−65%
Reduction in 'where's my order' tickets
24/7
Multilingual support
10+
Storefront integrations
// data & integrations

Hooks into the tools you already run.

Shopify WooCommerce BigCommerce Magento Stripe PayPal ShipStation Klaviyo Mailchimp Zapier Slack Custom REST
// frequently asked

eCommerce FAQs.

Does it really read my live catalog?+

Yes. The agent queries your store's API in real time — prices, stock and images are always current. Out-of-stock items are never recommended.

Will it work on Shopify / Woo / Magento / BigCommerce?+

All four, plus any headless store via REST or GraphQL.

Can it take payments?+

Not directly — the agent walks shoppers to your secure checkout and pre-applies any valid coupon, so PCI scope stays in Stripe / PayPal.

Does the voice channel work too?+

Yes. Shoppers can speak to the same agent over the browser voice widget or by calling your phone number — same catalog, same policies.

Ready to launch your ecommerce agent?

Free trial · no card required · live in under 10 minutes.