Healthcare · use case

An AI front desk for every clinic — 24/7, in any language.

Patients book, reschedule, and ask routine questions any time of day. HelloSir.ai handles the call, captures the details into your CRM and never gives medical advice.

Text Chatbot Voice Chatbot AI Calling Agent
// the problem

Common headaches in healthcare.

Phones ring off the hook

60% of calls are repetitive — opening hours, parking, insurance, prescription refills.

Patients book after hours

Most appointment intent happens between 6pm–10pm when reception is closed.

No-shows hurt revenue

Missed reminders and missed reschedules silently drain bookings.

// what your agent will do

A purpose-built healthcare agent, ready in minutes.

Books appointments

Real-time availability, configurable slot length, instant SMS & email confirmation.

Patient intake

Captures name, DOB, address, insurance and reason for visit — straight into your CRM.

20+ languages

From Arabic to Spanish to Hindi — every patient hears their own language.

Inbound AI calling

Answers your main number in a natural human voice. Routes urgent calls to staff.

Never gives medical advice

Strict guardrails refer clinical questions to a qualified clinician — every time.

Pre-visit instructions

Sends prep instructions, fasting rules and forms automatically.

// real-world example

See it in action.

Trained on your knowledge base, the agent answers in your customer's language, follows your policies, and hands off to a human when it should. This is what an actual healthcare chat looks like.

  • Your clinic website & services page
  • Treatment & price-list PDFs
  • Live calendar / EMR availability
  • Insurance providers you accept
live agent · Healthcare
trained on your KB
C
Hi — can I see a dentist for a chipped tooth tomorrow morning?
Sorry to hear that. Dr. Patel has 9:15am and 10:40am free tomorrow. Which one would you prefer? I'll need your full name and a phone number to confirm.
C
Do you accept Bupa insurance?
Yes — we accept Bupa, AXA PPP and Vitality. For Bupa, please bring your membership number and a photo ID to your first visit.
C
I need to reschedule my cleaning from Friday.
No problem. Friday's 2pm slot is yours — what new day works best? We have Mon 10am, Wed 4pm or Sat 11am open this week.
+38%
After-hours bookings captured
−72%
Routine call volume to reception
<8s
Average response time
20+
Languages live
// data & integrations

Hooks into the tools you already run.

Google Calendar Outlook Calendar Custom EMR API WhatsApp Business SMS reminders WooCommerce / Shopify (retail clinics) Zapier Webhook out
// frequently asked

Healthcare FAQs.

Will the AI ever give medical advice?+

No. HelloSir agents are configured to refuse any clinical question and direct patients to a qualified clinician or emergency services as appropriate.

Is it HIPAA / GDPR compliant?+

We follow privacy-by-design principles — encryption in transit and at rest, configurable data-retention windows, and zero-retention agreements with our model providers. We sign Data Processing Agreements on request.

Can it integrate with our existing EMR?+

Yes — via REST API, webhooks, or our zap connector. Most EMRs expose appointment endpoints we can call directly.

Do patients know they are talking to an AI?+

Yes, always. Disclosure is mandatory and visible in every channel.

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