Restaurants · use case

Hostess on duty 24/7 — never misses a booking again.

Take reservations, share menus, accommodate dietary needs and push orders into your POS — all over chat, the browser voice widget or a real phone call.

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Text Chatbot Voice Chatbot AI Calling Agent

// the problem

Common headaches in restaurants.

Phone is always engaged

During service nobody can pick up — bookings and questions slip away.

Double-bookings & no-shows

Manual booking sheets create overlapping reservations and forgotten guests.

Repetitive menu questions

"Vegan options? Gluten free? Kids' menu? Is it spicy?" — all night long.

// what your agent will do

A purpose-built restaurants agent, ready in minutes.

Takes reservations

Real-time table availability with party size, dietary notes and special requests.

Menu expert

Knows every dish, every allergen, every ingredient — trained on your live menu.

Takes orders

For delivery/pickup, pushes the order straight into your POS — Square, Toast, Lightspeed.

Phone voice agent

Picks up the restaurant line in a natural human voice. Books, answers, or transfers.

Dietary & allergy aware

Politely flags allergens and recommends safe alternatives from your menu.

Upsells & specials

Suggests today's special, paired wine, or chef's recommendation — increasing average ticket.

// real-world example

See it in action.

Trained on your knowledge base, the agent answers in your customer's language, follows your policies, and hands off to a human when it should. This is what an actual restaurants chat looks like.

Live booking system (OpenTable, ResDiary, custom)
Live POS menu & prices
Allergen & ingredient database
Opening hours & holiday calendar

live agent · Restaurants

trained on your KB

Table for 4 this Saturday at 8pm, one vegan.

Saturday 8pm is fully booked. I have 7:30pm or 9:15pm. I've noted one vegan guest — our chef will prepare the cashew gnocchi. Which time works?

Do you have gluten-free pasta?

Yes — every pasta dish can be made with our gluten-free fusilli for £1.50 extra. The carbonara, arrabbiata and ravioli (with cheese filling) are all coeliac-friendly.

Pickup order: 2 pizzas, 1 tiramisu, in 30 minutes.

Got it — 2× Margherita (£12 each), 1× tiramisu (£6.50), total £30.50. Pickup at 19:45. I'll text you when it's boxed. Payment in store or card link?

+29%

Reservations captured outside service

−40%

No-show rate (auto-reminders)

24/7

Multilingual coverage

Avg reply time

// data & integrations

Hooks into the tools you already run.

OpenTable ResDiary SevenRooms Square POS Toast Lightspeed Stripe payment links WhatsApp Business Twilio SMS Google Calendar

// frequently asked

Restaurants FAQs.

Does the AI know my menu inside-out?+

Yes. Once you upload your menu (PDF or via POS sync), the agent knows every dish, every allergen and every price. Updates propagate instantly.

Can it handle phone reservations?+

Yes — through our VAPI/Twilio integration the agent answers your restaurant line in a natural voice and books tables in real time.

Will it suggest specials?+

Daily specials, pairings and chef's recommendations — all configurable per service or per day of the week.

Does it work for hotel restaurants and chains?+

Yes. Multi-location restaurants get a separate agent per branch with location-aware menus and calendars.

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