Law Firms · use case

Capture every case — even the ones that call at midnight.

HelloSir.ai is your firm's after-hours intake clerk. It listens, qualifies, schedules a consultation and pushes the lead into your case-management system — without ever offering legal advice.

Text Chatbot Voice Chatbot AI Calling Agent
// the problem

Common headaches in law firms.

Cases miss the firm by minutes

Personal injury, immigration and family-law leads call competitors when nobody answers.

Intake takes forever

Long forms and back-and-forth emails kill conversion.

Same procedural questions

Costs, timelines, documents required — the same questions every day.

// what your agent will do

A purpose-built law firms agent, ready in minutes.

Client intake

Captures matter type, party names, key dates, jurisdiction — straight into your CMS.

Conflict screen

Cross-checks new enquiries against your conflict database before booking a consult.

Books consultations

Live sync with each fee-earner's calendar — paid or free as you configure.

Procedural Q&A

Explains *how* a process works — never *what* a client should do (no legal advice).

Multi-practice

Templates for personal injury, immigration, family, conveyancing, employment, and corporate.

Trust-account aware

Never quotes pricing as a binding fee — directs to formal client-care letters and engagement terms.

// real-world example

See it in action.

Trained on your knowledge base, the agent answers in your customer's language, follows your policies, and hands off to a human when it should. This is what an actual law firms chat looks like.

  • Your firm's procedural FAQs
  • Practice-area pages (PI, immigration, family, etc.)
  • Fee-earners' calendars
  • Conflict database (via API)
live agent · Law Firms
trained on your KB
C
I was rear-ended in London last week, neck pain. Can you help?
I'm sorry to hear that. We handle road-traffic personal injury. To check we can take this case, I'll need: ① date and location of the collision, ② whether you've seen a GP, ③ insurance details. Shall we book a free 15-min call this week?
C
How long does a UK divorce take?
Procedurally, an uncontested divorce in England & Wales typically takes 26–32 weeks under the no-fault regime. Children and finances often run separately. I can book a paid 30-min initial consult with one of our family solicitors — would Tuesday at 4pm work?
C
What's the cost?
Initial consults are £150 + VAT. Fixed-fee and hourly options for the matter itself are explained in our client-care letter sent after the consult. Shall I book?
+44%
After-hours enquiries captured
<3 min
Avg time from enquiry → booked consult
24/7
Multilingual coverage
100%
Cases logged in CMS
// data & integrations

Hooks into the tools you already run.

Clio LEAP Actionstep PracticePanther MyCase Office 365 Google Workspace DocuSign Stripe (consult payments) Zapier
// frequently asked

Law Firms FAQs.

Will the AI give legal advice?+

Never. The agent is guard-railed to explain *procedure* only and to route any "what should I do" question to a qualified solicitor.

How does conflict-of-interest screening work?+

We hit your conflict register API at the end of intake. If a match is detected the agent politely declines and offers a referral list.

Is it OK under SRA / professional rules?+

Yes when configured correctly. We provide a regulator-friendly script template that includes mandatory disclosures and avoids any unauthorised practice.

Can it integrate with our case-management system?+

Direct integrations with Clio, LEAP, Actionstep, PracticePanther and MyCase. Anything else via webhook or Zapier.

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